Promoting the digitization of field services "ServiceMax"
Managing the "past, present, and future" of products with ServiceMax - Supporting after-sales service reform through the digitalization of field services!
【Realizing Results Throughout the Lifecycle of Equipment and Devices】 Services for products are necessary throughout their lifetime! Strengthening after-sales service is now required! ◆ An Era of Long-Lasting Products It is possible to manage everything from installation to maintenance and replacement proposals for each individual product. ◆ ServiceMax Target Operations - Delivery and installation preparation - Delivery installation and on-site work - Completion of delivery installation - Maintenance service work - Product replacement proposals ◆ ServiceMax Features - Management of installation images, implementation reports, etc., for each individual product - Centralized management of component configurations of installed devices in collaboration with PLM and ERP systems - Development of regular inspection schedules for individual products and service parts - Improvement of on-site work through the use of tablets - Visualization of field services
- Company：NSW サービスソリューション事業本部
- Price：Other
